The product will be billed to you through the channel network. Billing agency will be decided by us. The order can be cancelled at your end prior to delivery, if any payment is received will be returned back within a week. Once the product is delivered the material can’t be returned and no refund will be made. Product will be delivered on 100% payment only. All the product delivered will be Lenovo box packed, as Lenovo usually provides. Services and warranty will be provided by Lenovo India, as per the individual product carry the services and warranty, specified by Lenovo.